We’ve worked hard to create a set of essentials that are durable and lasting so we offer a 1 year warranty on our products. Wear and tear may happen, especially when pets are involved, but if your items are damaged within a year of purchase due to a manufacturer defect please email us at support@meowsunny.com to chat about our warranty. We do not accept returns or exchanges for dirty or dog damaged items. However, if the product you received is incorrect or breaks, we would love to look into this to help make our products better!